Project Manager BSS (m/f)

What will you deliver? You will independently manage projects with high risk and complexity ensuring good profitability and quality. You will also ensure customer satisfaction with delivery and implementation of services, will have overall profit and loss responsibility for the assigned project and strong collaboration with regional Operations Head and Account Management. What will you bring? - Managing projects ensuring good profitability by efficient cost controlling and resource management. - Providing leadership and manages large project teams effectively. - Acting as primary project interface to the customer ensuring good customer satisfaction and developing the customer relationship. - Sharing project experience and best practices, knowledge of project management processes, tasks and tools with other project managers. - Planning and manage internal and external resources. - Being responsible for internal and external project reporting/ communication (up to C-Level). Represents the customer's requirements back to Redknee - Product Planning and RD /account team to anticipate new business opportunities. Measures / budgetary measures: - P&L with focus on business growth, revenue , project sales and profitability, operational quality (time, costs, performance, ...) accountable for customer satisfaction and Operations program/project targets - Business Value Management and project recovery - Maintain project archives containing data on project life cycle performance project scope - Documents and promotes Lessons Learnt Sessions - Ensure Project Reporting in collaboration with BizOps and Operations Head - Collect, adapt and deploy reporting requirements in PM tool - Project operational support - Assure correct Pre-Sales to Delivery Handover process - Risk Management - Financial Control in collaboration with Finance - Understand financial structures and follow defined cut-off dates. - Project Governance and Assessment - Project demand planning - Join the PM Community across regions

Who are you? You are experienced Project Manager with in-depth understanding and experience in Telecommunication sector. What are your skills and experience? - Project Management (planning. monitoring and auditing to assess high risk projects and ensure timely delivery) - Lead Program Manager represents Redknee services on assignment base and acts as a single point of contact for assigned Account Management in case of resource allocation, prioritization and escalation topics for the entire service sales and delivery process. - Key responsibility areas: - Represents Redknee services on assigned base towards Account Management and customer. - Responsible for project and service related customer satisfaction; - Customize and implement Services strategy in the account according to the Account Management strategy / business plans and Operations’ targets.; - Responsible for the contract execution performance (KPIs, cost, revenue, project profitability) in close alignment with the assigned experts - Coordinate all the Operations related issues in the Account : Central point for customer, internal and supplier operational escalations; provide regular reporting to Operations and Sales for the execution of the contracts; - Ensure unified operational processes (including Service Business Management practices), conduct monthly project reviews together with Account Management; - Ensure implementation of Redknee Project Management practices to fulfill Customer requirements. - Ensure the compliance of projects with the quality guidelines and requirements of the contract; taking care that the optimal delivery service resources & competences are provided by Operations, Care and RD , that they are correctly selected, targets and incentives agreed - Ensure alignment of resources and costs to current and future Redknee business requirements together with Sales, Operations and Care - Perform accurate planning, tracking and reporting of project financials - Identify and communicate Operations capability needs to resource managers Additional Requirements: - The candidate should possess + 5-7 years of relevant working experience preferably in the Telecommunication industry. - Project management experience in a large multi-national organization - Possess strong operational and business management skills - Able to build good relationship with internal and external customers - Able to travel on short/ long term assignments within and outside base region - Strong communications skills - Ability to lead and influence customer and internal stakeholders as well as lead and motivate staff - High personal presentation level - Good understanding of business ethics - Strong business acumen - Excellent project management aptitude having relevant certification/ qualifications (PMP, PRINCE2, etc) - MS Project Thank you for your application, but be advised that only candidates under consideration will be contacted.