Relevant technical knowledge:
- Virtual servers administration (Windows and Linux)
- Network administration
- Active directory and mail server administration
- Windows PC and software troubleshooting
Experience with the following is considered as advantage (but it’s nothing you can’t learn, right?):
- Contact centres (Avaya)
- Microsoft SQL server
- Customer support
- 24/7 business environments
Soft skills:
- Proactive, seeking challenge
- Able to learn and adapt
- Focused, with attention to detail
- Well spoken
- Open-minded
- Team worker
- Ready to be on-call
- Fluent in English